1. Introduction

Welcome to OyaPOS ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application OyaPOS and related services (collectively, the "Service").

OyaPOS is a comprehensive Point of Sale system designed for small and medium businesses, providing inventory management, sales processing, customer tracking, and business analytics.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, business name and address
• Business Data: Product information, inventory data, sales records, customer information, employee details
• Payment Information: Payment processing data (handled by secure third-party processors)

2.2 Information Automatically Collected

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App usage patterns, feature usage, session duration
• Location Data: Business location (with your permission) for receipt generation and analytics
• Camera Data: Barcode scanning data (processed locally, not stored)

3. How We Use Your Information

• Provide and maintain the OyaPOS service
• Process transactions and manage your business data
• Generate reports and analytics for your business
• Provide customer support and respond to inquiries
• Send important updates about the service
• Improve our services and develop new features
• Ensure security and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• With trusted service providers who assist in operating our service (under strict confidentiality agreements)
• In connection with a business transfer (merger, acquisition, etc.)

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction:

• End-to-end encryption for data transmission
• Secure cloud storage with Firebase (Google Cloud Platform)
• Regular security audits and updates
• Access controls and authentication mechanisms
• Data backup and recovery procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account data: Retained while your account is active
• Business data: Retained for 7 years for tax and legal compliance
• Usage data: Retained for 2 years for analytics purposes

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing

8. Children's Privacy

OyaPOS is intended for business use and is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Third-party services we use include:

• Firebase (Google) - Database and authentication services
• Expo - Mobile app development platform
• WhatsApp - Receipt sharing functionality

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: support@oyapos.com
• Address: [Your Business Address]
• Phone: [Your Contact Number]